Point of Single Contact

Welcome to the procedure clarification regarding the online application for the City of Hamburg
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Welche Voraussetzungen muss ich erfüllen?

Zur Nutzung dieses Dienstes benötigen Sie ein Einfaches Servicekonto oder Servicekonto Business.
What are the requirements?
In order to use this online service, you need a basic account for citizens (“Einfaches Servicekonto”) or a business account (“Servicekonto Business”).

Worauf muss ich sonst noch achten?

What is also important?
Anybody may use the offered contacts and services to the extent that the information and intermediary services relate to procedures within the purview of EU Services Directive and do relate to Hamburg.

Through the point of single contact service providers may handle procedures and formalities required for the setup and exercise of their service activities.

If not already done, please carry out the procedure clarification first (see Additional Information).
By answering a few questions you describe your request to the City of Hamburg. An overview of the official permissions and/or confirmations that you will need to obtain will automatically be displayed. The filled out forms and additional documents can be uploaded and sent to the Point of Single Contact (fees will apply when using this service; see Additional Information).
You could also use only the online questionnaire to find out the procedures that are relevant for your activities.

Wie hoch sind die Kosten?

What are the costs?
Using the online service itself is free of charge but fees may apply depending on the request. Please see "Fees" under Additional Information or https://www.hamburg.de/wirtschaft/occupational-categories/

Wie lange dauert die Bearbeitung für Sie?

How long does it take to fill out the forms? This depends on the request.

Wie lange dauert die Bearbeitung durch uns?

What is our processing time? This depends on the request.

Wer kann mir helfen?

Who can help?

Einheitlicher Ansprechpartner Hamburg
(Hamburg Point of Single Contact)
P.O.B. 11 14 49
D-20414 Hamburg


Fax: +49 (0)40 5332 6660-9

Fragen zum Thema Hilfe & Datenschutz

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